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Wisconsin Governor's Website

Gov. Evers Suspends Utility Rules and Allows for Additional Consumer Protections

03/20/20
MADISON — Gov. Tony Evers today issued Emergency Order #11, suspending several utility-related administrative rules, paving the way for the Public Service Commission of Wisconsin (PSC) to temporarily order further consumer protections amid the COVID-19 public health emergency. The order can be found here.“It is critically important to give people flexibility during this emergency, when paychecks might be disrupted, to keep the lights and heat on and water flowing,” said Gov. Evers. “We’re making sure that folks don’t have to make the critical choice between keeping their utilities on and paying for other essentials.”
Immediately following the governor’s emergency order, PSC Chairperson Rebecca Cameron Valcq directed regulated utilities in the state to take the following actions for the duration of the emergency:
  1. Stop utility disconnection for nonpayment for all customers, including commercial, industrial, and farm accounts. Previously this applied to residential accounts only;
  2. Cease assessing late fees to customer accounts;
  3. Halt the practice of requiring deposits from customers for reconnection of service;
  4. Allow deferred payment agreements for all customers who request them;
  5. Remove any administrative barriers for customers establishing or reestablishing utility service; and
  6. Authorize water utilities to provide budget billing arrangements to customers. Electric and natural gas utilities are allowed to do this under current rules.
“I want to thank the governor for his prompt action on this and our utility providers for their continued efforts to keep our homes and businesses supplied with light, heat, and water,” said Chairperson Valcq.  “This is a difficult time for many. We’re asking that those who are able to pay their utility bills, please continue to do so. For those who can’t, today’s order allows them to remain connected.”
Previously, the PSC directed utilities to cease disconnecting residential service for nonpayment until the state public health emergency had been lifted. Additionally, utilities were required to make reasonable attempts to reconnect service to an occupied dwelling that had been disconnected.
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  • Surreal ValeCity online media
  • June 28 2022 Edition
    • Elections 2022 >
      • Kelly for Alaska >
        • Tshibaka Statement Supreme Court Ruling Abortion
        • Tshibaka Blasts Gun Control Deal
        • Murkowski Embraces Gun Control Package
        • Murkowski Erode 2nd Amendment Rights
        • Tshibaka Endorsed by Harold Hamm
        • Jimmy Carter Lisa Murkowski Create Obstacles
        • Tshibaka Murkowski Gross Disregard Workers
        • Kelly Tshibaka Leaked Draft Supreme Court
    • Covid Flu Update June 12 - June 18
    • Governor Lauds Roe Reversal
    • Gov Hutchinson Weekly Address Supporting Teachers
    • Gov Lamont Minimum Wage Increase
    • Gov Lamont Update Coronavirus Response June 24
    • Gov Lamont Statement Roe v Wade
    • Gov Lamont New Credit Card Fees Waived
    • Senior Advocacy Groups Urge Tax Cuts
    • Gov Baker Protect Reproductive Health Care
    • Baker Polito Further Improvement Supply Delivery
    • Baker Polito Supreme Court Gun Ruling
    • Gov Whitmer Immediate Consideration Abortion Lawsuit
    • Gov Whitmer HOLO Footwear Headquarters Grant Rapids
    • Gov Whitmer Lower Health Care Costs
    • Gov Whitmer Fix Roads Berrien
    • Gov Whitmer Motion Right to Abortion
    • Gov Whitmer Dobbs v Jackson
    • Gov Whitmer Infrastructure Grants 2 Businesses
    • Gov Parson Increasing Kansas City Police Budget
    • Gov Parson End Elective Abortions
    • Gov Sisolak Appoints Maria Gall
    • Extreme Heat Centralizes Available Resources
    • Gov Sisolak Joins Reproductive Rights Activists
    • NCDHHS Testing National HIV Day
    • Gov Lee Statement Dobbs Ruling
    • Gov Lee Appoints Rep Joel Ferry
    • Gov Cox Statement Supreme Court Ruling
    • Gov Cox Names Rick Westmoreland
    • SeeMe Passion Grand Prize Winner
    • See Me Roots Open Call Submissions
    • Multipart Project New Work Carmen Winant
    • All Ages Invited Passport to History
    • Celtic Classic Volunteer Registration
    • Celtic Classic 35th Anniversary Entertainment
    • Passport to History Month Returns
    • The World Games 2022 on TV
    • Federations News
    • TWG CDC Dispense Negative Covid Test
    • Building Up BHM Jonathan Benjamin
    • Passport to History Month Returns July
    • Green Party Protect Reproductive Rights
    • Statement Coach Kennedy Case
    • SCOTUS Ruling Roe v Wade
    • Statement Brooke Rollins Roe v Wade
    • Statement Supreme Court Roe v Wade
  • Supporting ALL Law Enforcement
  • Thanks to the sponsors
  • Staff and Contact Information
  • Archive 2022
    • Arts
    • Dining Out
    • Editorials
    • Events
    • Festivals
  • Archives 2021
    • Community >
      • Feeding the Homeless Philadelphia
  • Archives 2020
  • Archives 2016 - 2019
  • A Valley and Beyond