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​NCDHHS Releases Improved Online Applications for Medicaid and Food and Nutrition Services

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RALEIGH — Today, the NC Department of Health and Human Services (NCDHHS) released improved online applications for Medicaid and Food and Nutrition Services (FNS) that will help both North Carolina families and county Departments of Social Services (DSS) during the COVID-19 pandemic. These new applications will reduce administrative burden for county DSS and help applicants maintain social distancing when applying for these programs. 

“The COVID-19 pandemic has increased the number of people who need these programs, while also creating new challenges for our county partners,” said NCDHHS Deputy Secretary for NC Medicaid Dave Richard. “Improving the online application process helps everyone.”

North Carolina’s online application portal for Medicaid and FNS is called ePASS. New and updated features in ePASS include:
  • More efficient processing for Medicaid applications
  • Improved look and feel making navigation easier on multiple device types
  • Fewer questions and enabling applicants to only answer questions applicable to them
  • Personalized dashboards with important account information and notifications
  • Guidance placed throughout the site based on frequently asked questions
  • Ability to attach documents easily
  • Links to relevant program information
  • Links to paper applications and voter registration
These improvements will remain in place beyond the COVID-19 pandemic and do not impact previously submitted applications. Questions about an existing application should still be directed to county Departments of Social Services. 

To learn more about the new features of NC FAST’s ePASS upgrade, visit the Medicaid/NC Health Choice webpage or the NCDHHS Food and Nutrition Service webpage. 
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  • Surreal ValeCity online media
  • June 28 2022 Edition
    • Elections 2022 >
      • Kelly for Alaska >
        • Tshibaka Blasts Gun Control Deal
        • Murkowski Embraces Gun Control Package
        • Murkowski Erode 2nd Amendment Rights
        • Tshibaka Endorsed by Harold Hamm
        • Jimmy Carter Lisa Murkowski Create Obstacles
        • Tshibaka Murkowski Gross Disregard Workers
        • Kelly Tshibaka Leaked Draft Supreme Court
    • SeeMe Passion Grand Prize Winner
    • See Me Roots Open Call Submissions
    • Multipart Project New Work Carmen Winant
    • Celtic Classic 35th Anniversary Entertainment
    • Passport to History Month Returns
    • Passport to History Month Returns July
  • Supporting ALL Law Enforcement
  • Thanks to the sponsors
  • Staff and Contact Information
  • Archive 2022
    • Arts
    • Dining Out
    • Editorials
    • Events
    • Festivals
  • Archives 2021
    • Community >
      • Feeding the Homeless Philadelphia
  • Archives 2020
  • Archives 2016 - 2019
  • A Valley and Beyond